Welcome to Audian's Knowledge Database

Overview:

Audian UC offers easy-to-use mobile and desktop communication apps with team collaboration, file sharing, SMS and MMS chats, CRM and video conferencing integration, and more.

You can use it on your desktop at work, your tablet at home, or your phone on-the-go. Audian UC provides a reliable and feature-rich solution that can be connected to any existing VoIP system based on the standard SIP protocol.

Audian UC provides the highest security for all business communications and makes implementing the BYOD policy much easier. All calls, chats, and data are encrypted with industry-standard protocols and ciphers.

Standard Feature Overview:

• Native apps for iOS, Android, Mac, Windows, and Linux.
• Out-of-the-box integrations with CRMs, SIP TAPI, and Cloud Contacts/Central Directory.
• Easy-to-use softphone provisioning via the admin portal or API.
• All calls are routed through the connected SIP extension/account.
• Real-time presence (BLF).
• Advanced call features (Park, Call Waiting, etc...) 
• Business SMS with group chats, MMS, SMS to Email, and more.
• Call recording and on-demand playback from any device.
• Visual Voicemail and Call Parking.
• Receive calls and messages anytime with Push-notifications.
• Team messaging with personal and group chat, file sharing, and more.
• Synchronize external contacts from multiple sources.

Pro Features: 

• Everything in the Essentials plan, plus
•  SMS integrations with group chats, internal messages, and more
•  6 devices per user
•  Increased call waiting to 6 simultaneous calls. 
•  CRM integrations
•  Integration with cloud contacts
•  Video conferencing integration

Table of Contents: 

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