Knowledge BaseAudian Phone ArticlesFeatures & ServicesvoiceUpdated 2/4/2026Directed Extension PickupDescription: This article will show you how to do the following:Answer calls that are ringing other users extensionsMethods:To answer a call that is ringing another user, simply dial *87+Extension and the call will be transferred to your phone to be answered. Migrated from Confluence on 2026-02-03 Original Confluence Article
