Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom PhonesIP SeriesSoundPoint IP 550voiceUpdated 2/4/2026How to Change the Voicemail Greeting - IP 550Description: This article will show you how to do the following:How to update the voicemail greetingMethods:From the Idle screen, press the Messages button.If prompted, enter the Voicemail PIN.Press 5 to change your greetingPress 1 to record your away greeting.Press 2 to record your nameRecord your greeting and press any key to stop recording.Press 1 to save your greeting.Press 2 to replay your greeting.Press 3 to re-record your greeting. Migrated from Confluence on 2026-02-03 Original Confluence Article