Hot Desking allows customers to virtually move their phone to another station at any time. This feature is incredibly useful for companies that have employees working in multiple offices, or offices where there are more employees than desks.
This article will show you how to do the following.
This User Feature Code allows you to log-in to a phone. When dialed, the caller will enter their ID (and optionally a pin). Upon successful completion, the phone from which they enabled hot-desking will function like the user’s phone, now ringing when they receive a call, get updates about voicemail.
To enable:
This User Feature Code allows you to log-out of a phone. Just as logging into the phone, once a user has entered their ID and optional pin, the phone will cease to receive their inbound calls, voicemail updates, and other features. Inbound calls will likely go straight to voicemail (unless the user is permitted to be logged into multiple phones at once).
To disable:
This User Feature Code allows you to toggle the current state of the user’s devices. If logged out, toggling logs the user into owned devices. If logged in, toggling logs the user out of all the devices they’re logged into, and vice versa.
Migrated from Confluence on 2026-02-03
Original Confluence Article