How To Enable/Disable Do Not Disturb - VVX500

Do Not Disturb allows you to send calls straight too voicemail.This feature is useful when a user does not want their phone to ring.

Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.

Press the DND icon located on the middle of the touchscreen.
1. Notice that a phone icon will appear on the top right of the screen.
Press the DND icon again to disable it.
1. The phone icon will disappear.
  1. You can toggle the button tell you see the phone icon and then press it one more time to disable it.

Migrated from Confluence on 2026-02-03

Original Confluence Article