Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom SupportPolycom TroubleshootingvoiceUpdated 2/4/2026How To - Factory Reset a Polycom phone stuck in a boot loopDescription: This article will show you how to do the following.Reset a Polycom VVX series device that is stuck in a boot loopMethods:When the Welcome screen appears, hold down 1, 3, 5 at the same time for 3 seconds.Enter the password (8446116110 or the default is 456) and press Ok.The device will reboot.If prompted to enter the password again,enter 456 and press Ok. Migrated from Confluence on 2026-02-03 Original Confluence Article
