Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom PhonesVVX SeriesVVX 350/450voiceUpdated 2/4/2026How To - Forward Calls (VVX 350/450)Description:This article will show you how to do the following:How to enable Call ForwardingMethods:To Enable Call Forwarding:From the idle screen, press the Forward softkey.Select the desired forwarding type.Always: Forwards all incoming calls.No Answer: Forwards all unanswered incoming calls. ( Will prompt you to select the # of rings before a call is transferred)Busy: Forwards all incoming calls while you're in a call.Enter the desired phone number or extension for the calls to be forwarded to.Press the Enable softkey.To Disable Call Forwarding:From the idle screen, press the Forward softkey.Select the desired forwarding type.Always: Forwards all incoming calls.No Answer: Forwards all unanswered incoming calls. ( Will prompt you to select the # of rings before a call is transferred)Busy: Forwards all incoming calls while you're in a call.Press the Disable softkey. Migrated from Confluence on 2026-02-03 Original Confluence Article