Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom PhonesIP SeriesSoundStation IP 7000voiceUpdated 2/4/2026How To Place A Call On Hold - IP7000Description: This article will show you how to do the following.How to place a call on hold on a Polycom IP7000.Methods:During a call press the Hold soft key located under the screen.The following image shows James Smith on hold. The Resume soft key now displays on the screen.To resume the call on hold, press the Resume soft key. Migrated from Confluence on 2026-02-03 Original Confluence Article