Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom PhonesCCX SeriesCCX 400voiceUpdated 6/20/2026How To - Place Call on HoldDescription:This article will show you how to do the following:How to place and retrieve calls from HoldMethods:While on an active call, tap the Hold icon.To resume a call, tap the blue Resume icon.