How To - Report Service Interruption

Please copy the questions below and paste them into your email and send this to 611@Audian.com

1. Please describe the issue in detail. (If any of the issue below describes what is happening, remove any that do not apply)
   1. When on a call audio is cutting in and out.
      1. Direction: Inbound (I cannot hear them), Outbound (They cannot hear me, or Both)
   2. When on a call the call drops and my phone goes to its idle screen.
   3. When I try to call the line rings busy.
2. Who is your internet provider?:
   (Examples: Comcast, Zipply, Wave)
3. Please provide a call example when the issue happened.
   1. Number Called:
   2. Number of Caller:
   3. Time the call was placed:
   • Specific call examples can also be reported using the Report Call function of the Call Logs.

• • Link: How To - View Call Logs