How To - Setup Distinctive Ring in a Callflow

Description:

This article will show you how to do the following.

Setup a distinctive ring using Callflows

This can be used in a callflow to change the ringetone used by devices downstream. The user must input a correct ringtone name for their type of phone, identical to what is seen in the table below.

Methods:

Login to the Audian Portal.
Click the 9 square button at the top right of the screen.
Click the Call Flows app icon.
Click Call Flows.
Locate the call flow from the list on the left.
From the Advanced section on the right, drag and drop the Distinctive Ring option into your call flow.
Enter the desired Ringtone Code from the index below based on the Manufacturer of your phone.
Click Save.
Complete the rest of your call flow, and then click Save changes.

Phone Model	Ringtone Code	Ringtone Description	Notes
Polycom	Ring1	Low Trill	Default Polycom Ringer
Polycom	Ring8	Medium Trill
Polycom	Ring9	High Trill
Polycom	Ring10	Highest Trill
Polycom	Ring11	Beeple
Yealink	Bellcore-dr1	Long Medium Trill	Default Yealink Ringer
Yealink	Bellcore-dr2	Double Medium Trill
Yealink	Bellcore-dr3	Long Low Trill
Yealink	Bellcore-dr4	Double Low Trill
Yealink	Bellcore-dr5	Short High Trill

Migrated from Confluence on 2026-02-03

Original Confluence Article