How To Setup Forwarding - VVX500

This article outlines how to setup call forwarding on a VVX500.

Setting up forwarding on the phone can only be disabled from the phone.

Step By Step

Press the Forward Icon located on the touchscreen.
Select one of the forwarding options by pressing up and down on the navigation pad the Select soft-key.
1. Call Forward Always: This will forward all incoming calls to the forwarding number programmed in the phone.
2. Call Forward No Answer: This will forward calls if the user does not answer the phone.
3. Call Forward Busy: This will forward the call if the user is on a call and a incoming call comes in.
Enter the number you would like to forward to.
1. Press the << soft-key button to delete an existing number.
Press the Enable icon to confirm the forwarding number and enable the feature.
1. To Disable forwarding follow steps 1-2 and press the icon on the right that says Disable.

Video Walkthrough

Coming Soon

Migrated from Confluence on 2026-02-03

Original Confluence Article