Knowledge BaseAudian Phone ArticlesAudian PortalSmart PBXvoiceUpdated 2/4/2026How To - Setup Hold MusicDescription:This article will show you how to do the following:Setup Hold Music for Account and UserFree Hold Music: http://freemusicarchive.org/search/?quicksearch=happyProfessional Recording Services: Woodstock Media Group800-864-6828John Selzer (ext 3208)johns@woodstockmediagroup.comMethods: How To - Setup Account Level Hold MusicLogin to the Audian Portal.Click the 9 square button at the top right of the screen.Select Smart PBX from the apps list.Click the Hold Music button.Click Upload and select any music files you have.Click Save Changes. How To - Setup Personal User Hold MusicLogin to the Audian PortalClick the 9 square button at the top right of the screen.Select Smart PBX from the apps list.Click Users on the left.Locate the user and click the User Feature section.Click the Music-On-Hold.Set the User Music-On-Hold Settings toggle to Enabled.Click Upload.Click the drop down and select a hold music already uploaded.Click Browse, select the MP3 file you would like to upload from your computer.Press the green Upload button.Click Save Changes. Migrated from Confluence on 2026-02-03 Original Confluence Article
