How To Setup Voicemail - VVX500

This article will show you how to setup voicemail for the first time on a Polycom VVX500.

Want a professional voice greeting? Dial 611 and Audian will record that greeting for you.

Step By Step

Press the envelope voicemail button located to the top left of the touchscreen.
The phone will ask for you to enter your password and press #.
1. Audian Default Password: 1234
The system will require that you enter in a new password and confirm it by pressing #.
Next the system will request to setup your voicemail greeting.
Once you have recorded your greeting you can!
1. Press 1 to save your greeting.
2. Press 2 to replay your greeting.
3. Press 3 to re-record your greeting.
Once you have saved your greeting you can hang up the phone.

Video Walkthrough

Coming Soon

Migrated from Confluence on 2026-02-03

Original Confluence Article