This article will show you how to do the following:
Log in and view the Operator console
Login to the Audian Portal.
Click the 9 square button at the top right of the screen.
Select Operator Console from the applications list.
From here you are able to see the status of all agents/users and if they are on an active call or not.
Migrated from Confluence on 2026-02-03
Original Confluence Article