Knowledge BaseAudian Phone ArticlesAudian PortalSmart PBXUser ArticlesvoiceUpdated 2/4/2026How To - Voicemail ControlsDescription:This article will show you how to do the following.Navigate the Voicemail menu treeMethods:When first logging into your voicemail box:Listen to new voicemail: Press 1Keep Voicemail: Press 1Replay: Press 2Previous Voicemail: Press 4Next Voicemail: Press 6Delete: Press 7Listen to saved voicemail: Press 2 Keep Voicemail: Press 1Replay: Press 2Previous Voicemail: Press 4Next Voicemail: Press 6Delete: Press 7Configure voicemail box: Press 5Record unavailable greeting: Press 1Save: Press 1Listen: Press 2Record: Press 3Record name: Press 2Save: Press 1Listen: Press 2Record: Press 3Set pin number: Press 3Record temporary unavailable greeting: Press 4Save: Press 1Listen: Press 2Record: Press 3Delete temporary unavailable greeting: Press 5Return to previous menu: Press 0Exit the voicemail box: Press # Migrated from Confluence on 2026-02-03 Original Confluence Article