Knowledge BaseAudian Phone ArticlesHardwareVoIP PhonesPolycomPolycom SupportvoiceUpdated 2/4/2026Multi-Button shortcuts for VVX series phonesDescription:This article will show you how to do the following:Use 3 button combos to quickly access areas of the menu or reboot/reset the phoneMethods:These shortcuts are supported by Polycom VVX 300, 310, 400, 410, 500, and 600 series phones.Note: Press and hold the listed # keys for at least 2 seconds.Reboot the PhonePress 0,1 and 3To view the IP address, Boot server type, MAC address, VLAN ID, Boot server, and phone versionPress 1,4 and 7To set the base profile between openSIP and Skype for BusinessPress 1,4 and 9Perform Factory ResetPress 1,3 and 5To trigger an upload of an App-Now log to the provisioning serverPress 1,5 and 9Restart the PhonePress 1,3 and 8 Migrated from Confluence on 2026-02-03 Original Confluence Article
