Knowledge BaseAudian Phone ArticlesAudian PortalSmart PBXvoiceUpdated 2/4/2026Reset Portal Login PasswordDescription:This article will show you how to do the following:Reset a users portal logins from the login screenMethods:Navigate to https://my.audian.com/Click the Forget your info? link.Enter the information below.Email/Username (This is usually your email address)Enter in one of the two options below.Account Name: (Your company name)Phone Number: (Only works if you have a direct dial phone number associated to your user profile.)Click Reset Password at the bottom. Legacy PortalNavigate to https://portal.audian.com/Click the Forgot your password? button.Enter the information below.Username (This is usually your email address)Account Name (Your company name)Enter in one of the two options below.Account Realm (companyname@audian.com)Phone Number (Only works if you have a direct number associated to your profile.Click Recover at the bottom. Migrated from Confluence on 2026-02-03 Original Confluence Article
