This article will show you how to do the following.
| Issue | Description | Solution |
|---|---|---|
| Yealink T-series phone will not register -ZONES | T-series phones currently do not support zones and will fail to register. |
|
| Yealink phones will not factory reset with Audian PW | Phone shows error about 911 address and update with Verizon will not allow factory reset using 8446116110 | Refer to seller, phone has incompatible config file, needs reset before provision on Audian network |
| Two users call the same person at the same time via BLF key, end up talking to each other | User A and B both dial User C via BLF key at the same time, users A and B end up on call together and user C just shows missed call. | "Feature" of Yealink phones, Can be disabled via Yealink site, is a setting in Account -> Advanced |
Migrated from Confluence on 2026-02-03
Original Confluence Article