Knowledge BaseGetting StartedgeneralUpdated 3/31/2026Your IT Support Hours & Contact Info Audian IT Support Hours & ContactHow to Reach UsMethodDetailsPhone844-611-6110, option 3Emailhelp@audian.comHelp Ticket ButtonClick the Audian icon in your system trayHoursServiceHoursHelpdesk SupportMonday–Friday, 7:00 AM – 5:00 PM PTEmergency/Critical24/7 via phone (option 1 for urgent)What to Include in a TicketYour name and best contact numberA brief description of the issueScreenshots if possible (the ticket button lets you attach them)Whether the issue is blocking your work