Knowledge BaseGetting StartedgeneralUpdated 7/28/2026Your IT Support Hours & Contact InfoAudian IT Support Hours & Contact How to Reach Us Method Details Phone 844-611-6110, option 3 Email help@audian.com Help Ticket Button Click the Audian icon in your system tray Hours Service Hours Helpdesk Support Monday–Friday, 7:00 AM – 5:00 PM PT Emergency/Critical 24/7 via phone (option 1 for urgent) What to Include in a Ticket Your name and best contact number A brief description of the issue Screenshots if possible (the ticket button lets you attach them) Whether the issue is blocking your work