Cisco SPA 122 Troubleshooting

If you call the fax line and there are no fax tones do the following.

1. Login to the SPA admin/admin
2. Navigate to Administration
3. Factory reset the voice settings
4. Re-provision the Cisco by using this walkthrough: Cisco SPA122 Provisioning Guide

There are two methods to reset this device.

Method 1

1. Press and hold the Reset button on the back for 20 seconds.

Method 2

1. Plug in the power adapter.
2. Plug a phone to 'Phone 1′ port of the SPA122.
3. Dial **** (Star key 4 times).
4. You should hear 'Configuration Option Menu'.
5. Dial 73738# (RESET#)
6. Press 1 to confirm the reset.