Knowledge BaseAudian Phone ArticlesAudian PortalSmart PBXUser ArticlesvoiceUpdated 2/4/2026User Articles Welcome to Audian's Knowledge Database Overview:This landing page is a collection of articles and information about the features and changes that can be made by users or for users.How To - Check Voicemail How To - Play Oldest Messages FirstHow To - Callback number that left a voicemailHow To - Bulk Device Changes How To - Reset Users Portal Password How To - Set Ring Time (User and Ring Group) How To - Add A Device - SBPX How To - Setup Feature Keys (BLF)How To - Edit Device - SPBXHow To - Soft Disable a Phone How To - Set Park Ring Time How To - Create Voicemail Boxes How To - Add Additional Voicemail Email Notifications ContactsHow To - Voicemail ControlsHow To - Create Email Notification Rule (Outlook)How To - Change Voicemail Greeting - SPBXHow To - Enable or Disable Email Alerts for new VoicemailHow To - Assign Extensions & Phone Numbers - SPBX How To - Create A User How To - Update User Name and EmailHow To - Buy NumbersHow To - Add User NotesHow To - Change Voicemail box PIN How To - Set E911 Address and Alerts E911 DocumentAudian User Features - SPBX How To - Enable Conference Bridge for UsersHow To - Enable Customized Call RecordingHow to - Enable/Disable Find Me Follow MeHow To - Enable/Disable Voicemail Box for usersHow To - Enable Do Not DisturbHow To - Enable Hot DeskingHow To - Enable Missed Call Alerts - User FeatureHow To - Setup Call Forwarding - SPBXHow To - Setup Call Forward Failover - Audian PortalHow To - Setup Next Action for a UserHow To - Setup User FaxboxHow To - Bulk User Settings User Settings:These setting allow you to make changes to the User which are listed below.User rows that have blue on them are customized callflows and some changes to that user will override any custom settings.NameUsernameVoicemail PINEmail Notification AddressUser PrivilagesTimezoneLanguageRinging Timeout (Seconds)Extension NumberExtensions:Click the users extension to either un-assign or add an extension to the User.Phone Numbers:Click the Users number or none box to either add, buy, or un-assign a number.Devices:Click the Users Device or None box to either add or un-assign a device. Migrated from Confluence on 2026-02-03 Original Confluence Article