Knowledge BaseAudian Phone ArticlesvoiceUpdated 6/24/2026Audian Phone Articles Welcome to Audian's Knowledge Database Phone Articles Audian Booklet Audian Portal How To ArticlesFax Articles Standard FaxHow To - Set the Main Fax NumberHow To - Troubleshoot Fax IssuesAdvance HIPAA VFaxFeatures & Services E911 AdminHoliday Schedules and Office Hours StrategyVoicemailSetup or Change Hold MusicDo Not DisturbEavesdropMove CallsFind me, Follow meVoice Recording VendorsStreaming Hold MusicFeature CodesDirected Extension PickupCall RecordingDuo Two-Factor Authentication Set UpVirtual ReceptionistMulticast PagingRing GroupsCaller ID PrependCSV Onboarding App3-Way Call ConferencingIntercomCall QueuesSecure Real-Time Transport Protocol (SRTP)911 Notification SMS & Email SetupHIPAA Compliance PolicyWhat Is VoIP?Dynamic Caller IDDial-By-Name DirectoryHardware VoIP PhonesNetworkingHeadsetsSoft PhonesCisco SPA122Warranty Replacements - 1 year limited warrantyTools & Downloads How To - Use SoftPerfect NetscanTroubleshooting How To - Stopping your numbers from being marked as SpamHow To - Change Transport Options (TCP, UDP, NAPTR Settings)How To - Find MAC or IP Address on PhonesHow To - Optimize Networks for VoIPHow To - Report Service InterruptionHow To - Resolve Missing Voicemail Emails - OutlookHow To - Statically Assign NTP Server (Portal)How To - Troubleshoot Voicemail Light IndicatorHow To - Verify If The Audian Portal Is DownHow To - Verify Phone RegistrationHow To - View Call LogsHow To - View Config FilesInternet Connection SharingPhone TroubleshootingStop call volume from auto loweringWhat Is - Double NAT